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Introduction to social media for parents

This practical guide for parents and carers whose children are using social media platforms was developed by Internet Matters, NSPCC, Parent Zone, and UK Safer Internet Centre.

Child hold cubes that are social media platform themed

UKCIS Social media guide for parents and carers

If your child is using social media platforms and you’d like to know more about how you can help them stay safe, please download the guide or you can read the contents below.

Brief summary of why children use social media

Social networking is hugely popular. Many young people are sophisticated in the way they use social media apps and websites, tailoring their communication for different audiences, and accessing them from a range of devices including smartphones, tablets, and games consoles.

But social media, like all forms of public communication, comes with some risks. Not all of these risks turn into actual problems; and if children never face any risks, they never learn how to deal with them. By helping your child understand what the risks are, you can play a big part in preventing them from turning into problems.

Understand the risks children may need to deal with

What they could see or do:

How this could affect them:

Who they might meet:

Practical tips to help minimise the risks your child might face

It’s good practice for apps and websites to have safety advice and well-designed safety features which can make a real difference to how safe your child will be when using them.

Work through safety and privacy features on the apps that your child is using, or might use. Make sure they understand the point of these and how to use them. Don’t be put off by believing your child knows more than you: the tools are actually quite easy to manage.

Ask them to show you which social media apps they use and what they like about them. Talk about how they use them and what makes them so engaging.

Explain how you can use privacy settings to make sure only approved friends can see posts & images.

Check if any of their apps have ‘geo-location’ enabled, sharing their location unintentionally.

Show them how to report offensive comments or block people who upset them.

Check ‘tagging’ settings so that when others are posting or sharing photos online, your child’s identity is not revealed. Also, get people‘s consent before sharing photos.

Encourage your child to come and talk to you if they see anything that upsets them.

Keep talking and stay involved

In a mobile age, children can’t be completely protected, even by the best privacy controls; another child may use different settings. So it’s important to keep talking to your child about the implications of social media. Getting a sense of what they think is a useful place to start; you may be surprised by how much thought they may have given to the issues.

Encourage your child to think carefully about the way they, and others behave online, and how they might deal with difficult situations.

People may not always be who they say they are online: how can this create problems?

Why is it unwise to meet anyone in the real world that you’ve only ever met online?

Even if you think your messages are private, remember that words and images can always be captured and broadcast.

People present themselves differently online – do they really look like that? Are they always having that good a time?

Be aware that screens, and especially being anonymous, can lead people to say things they wouldn’t say to someone’s face.

What does being a good friend and a likable person online look like?

There can be pressure to be part of a particular group online or to be seen to be following a certain set of ideas. How can you take a step back and make your own decisions?

More advice from experts

You can find out more about how children use social media, the apps they use, the risks they face, how to use privacy settings, and advice and tips about how to talk to your children from the following resources

To make a report

The UK Council for Internet Safety (UKCIS) is a collaborative forum through which government, the tech community and the third sector work together to ensure the UK is the safest place in the world to be online.

UKCIS works with the Department for Digital, Culture, Media & Sport, the Department for Education and the Home Office.