Internet Matters
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Our work and impact

Working with industry partners, we inspire leading organisations to create a future where children and young people are prepared to benefit safely from the impact of connected technology.

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What we do

Since our launch in 2014 Internet Matters has provided information and advice to parents and carers to help their children navigate the ever-changing digital landscape.

As fellow parents, we get it. We know how hard it is to stay on top of internet safety, whether your child is taking their first steps online or you need guidance on a specific issue. Together, we’ve got this.

Education: Ensure parents, carers and professionals working with children have the knowledge and skills to support children’s media literacy, safety and wellbeing online.
Influence: Understand and represent families’ views and experiences on online safety issues.
Collaboration: Work with industry and the online safety sector to deliver projects and initiatives that positively impact children’s online experiences.

By providing tailored resources to diverse families, 9 in 10 parents who visit the Internet Matters website take positive action to keep their children safe online.

We work with a wide variety of organisations, large and small, across the corporate and third sectors, to drive collective action and meet the needs of today’s digital families.

Examples of our work

Technology is constantly evolving, and we understand how challenging it can be for parents to keep up. To help make this process less overwhelming, we created My Family’s Digital Toolkit. By answering a few simple questions, parents can receive personalised content tailored to their child’s age, online activities, and any potential concerns.

We also provide regular updates to ensure parents stay informed about any changes or tools that could enhance their children’s online safety.

To date, almost 700K parents have visited the My Family Digital Toolkit.

We’ve worked with a range of partners to shine a light on the online experience of children from different backgrounds and those with offline additional needs. Here are some examples of our work and collaborations.

Teenage girls’ experience of harm online

This research builds on the findings of the Digital Wellbeing Index, focusing on the experiences of teenage girls aged 13-16. Through interviews with both girls and their parents, we discovered that while girls do benefit from being online, their experiences are frequently overshadowed by harassment and abuse from boys and men. Alarmingly, this behaviour is becoming increasingly normalised within some families.

Understanding neurodivergent young people’s experiences with online gaming

Supported by Roblox, this research explores the unique perspectives of neurodivergent children and young people, uncovering both the opportunities and challenges they face in online gaming. Using an online survey and focus groups, the study gathered insights from 480 participants. Notably, 56% of responding parents reported having at least one child on the autism spectrum, while 48% had a child with ADHD.

Digital Wellbeing research programme

The Children’s Wellbeing in a Digital World Index tracks year-on-year changes in children’s online experiences using annual survey responses from parents and children. As the digital world rapidly evolves, often outpacing social norms and protections, the Index highlights opportunities to support children and ensure their wellbeing. Its insights help inform decisions for those creating digital products, shaping policies, or guiding and educating children.

Tech and Kids: Making the most of digital futures

Digital technologies are evolving at a rapid pace, from artificial intelligence to the metaverse, constantly introducing new ways to engage online. But what impact do these advancements have on children?

Tech and Kids is a series dedicated to exploring these crucial topics. With insights from experts across diverse industries and backgrounds, we aim to provide practical guidance to help children navigate and thrive in their digital futures.

Exploring children’s and parent’s perspectives on artificial intelligence

This research examines how generative AI is shaping education, with 54% of children who use these tools relying on them for homework or schoolwork. It captures the views of both parents and children, offering practical recommendations for governments, schools, industry, and families to maximise the benefits of AI while addressing potential risks.

Children’s experience of nude deepfakes

The growing accessibility of generative AI tools has made it easier than ever to create realistic sexual deepfakes, with nude deepfakes accounting for approximately 98% of all deepfake content. Alarmingly, 99% of these feature women and girls.

Our report delves into the increasing prevalence of deepfakes in educational settings and provides actionable recommendations for tackling this issue.

Our impact in numbers

This year’s impact report highlights our efforts to support diverse families in helping their children safely benefit from connected technology.

Statistics showing Internet Matters' impact on parents and children's online safety.

Together we've got this

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Our memberships

In response to our Vulnerable Children in the Digital World research, our Policy Director at the time, Claire Levens, established the UKCIS Vulnerable Users Working Group. The Group supports the work of the UK Council for Child Internet Safety by bringing together a range of experts to help reduce the number of vulnerable users experiencing online harm.

The Taskforce was established by The Royal Foundation of The Duke and Duchess of Cambridge. As members, we work with other charities, not-for-profit organisations and independent advisors to encourage children to take simple steps to deal with cyberbullying.

We are delighted to sit on the Executive Board of the new UK Council for Internet Safety (UKCIS) to represent parents’ needs in keeping their children safe online.

We are members of the Anti-Bullying Alliance, which brings together a wide range of organisations and individuals with a shared vision to stop bullying and create safe environments where children can live, grow, play and learn.

Work we do with partners

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Partner with us

Join forward-thinking organisations to tackle one of the most pressing issues and meet the needs of today's digital families.

Have you talked to your child about AI?

Testimonials

A lifesaver for parents

I was so lost googling before finding Internet Matters, now it’s my go-to.

Parent from UK

An oasis in a digital desert

Just to say thank you for existing and caring so much about our young and/or vulnerable people.

Parent of teen

Love Internet Matters

Providing clear, relevant, up to date materials, enabling easy access to support and advice.

Carer from UK

See our latest research and consultations around online safety and media literacy.

Discover more in our work and impact

Learn about how our work is making a difference in children’s lives online and how you can get involved to help us do more.

Policy and research

Explore this section to learn more about parents' and children's views on key online safety issues and our stance on various online safety policies.

Get involved

Would you like to play an active role to help us keep children safe online? See how you can support us today.