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First Connected Device Guide

A Safety Overview

Get advice to help children explore, learn, and play safely on their first connected device whether it’s a smartphone, apple watch, smart speakers, laptop, games console or tablet.

A teen uses their tablet with device imagery around them.

A safety overview: Tips on managing children’s first connected devices

Get advice to help children explore, learn, and play safely on their first connected device whether it’s a smartphone, smartwatch, laptop, games console or tablet.

Things to consider

Are they ready for their own device?
From Ofcom’s research, we know that half of ten-year-olds now own their own smartphone and by the time they are five, 35 % of children own their own tablet. As device ownership seems to be getting younger and younger, it’s important to consider a couple of things to ensure children get the best out of their connected devices.

Once you’ve considered these questions, if you think they are ready, you may want to create a family digital agreement. This will ensure your child fully understands the responsibilities of owning a device and the possible online risks that come with it.

Getting started

Buying tips
If you have decided to go for a brand-new device for your child here are few things to consider:

Smartphone

Will the phone be used from gaming and socialising? Most of the latest smartphone will be able to run complex video games with online interactions. If your child is likely to be using their phone to access apps like Instagram, TikTok, Among Us, Roblox or Fortnite to play and interact with friends, it’s worth checking out the best ways to set some restrictions to keep them safe from online risks on the device.

Pay As You Go (PAYG) or contract? As you’re likely to be the bill payer for your children, it’s important to know that data for internet browsing often has limits and can cost extra if exceeded. PAYG is a pre-pay system and therefore ideal for children. Monthly contracts cost a regular amount but could incur further charges for going over allowances.

Which phone to get? Basic (non-smart) phones’ batteries last much longer so they don’t need charging every night. But if you want your child to access more features, then a smartphone is a better option. These are more expensive than a basic phone but provide much wider functionality.

Laptop & tablets

What about an eBook reader? If you don’t feel your child needs the connectivity offered by a tablet but would like to give them a tablet experience for reading and study, an eBook reader looks like a tablet but is technically different.

Should you buy a tablet or laptop? What has your child asked for? This will practically answer your question. If they haven’t stated, the easiest way to decide which to buy is to consider how they will be used.

Deciding on the brand. The three most popular laptop brands are Apple, Windows, and Chrome – these prices can vary according to what you need the laptop to do. With tablets, the most common are from Apple or Amazon (Kindle). There are other less expensive options such as the Samsung Galaxy tablet.

Gaming console

Setting up safely

Have you talked about the online risks?

Having access to their own devices can encourage children and young people to have more freedom to explore, interact and create. However, there are online risks your child should be aware of such as online groomingcyberbullyinginappropriate content, etc.

It’s important to use in-built device controls to create a safer environment for them to explore. Review these settings regularly and ensure your children understand why these settings are helpful, so they don’t try to bypass them because they are keen to see a particular type of content.

If you can, set up their device safely before giving it to them. Have a discussion about why you are limiting the time they can spend on certain apps/games, or why the device can’t be used after a certain time in the evening etc. Involving your children in these discussions and decisions means that they are more likely to follow the rules provided.

Conversations to have

Setting digital boundaries

Staying engaged in their digital life

Online safety advice by age